Abilities for a Technological World: Using and Maintaining Systems
Going Deeper: Additional Resources
The assignments that follow, require you to go beyond the basic concepts provided. You may use the resources provided below, or any other reliable and citeable source.
Choose and read/view any one (or more) of the following, to be referenced in the assignments that follow:
The Troubleshooting Processes: A lot of useful information in a well organized format. Shows some universal steps in the troubleshooting process. http://www.troubleshooters.com/tuni.htm