Lesson Overview

How good are you at troubleshooting a problem? With today’s technological advances, we don’t know if a simple repair will cost a few dollars or a few thousand dollars. We rely upon others for help and advice for a simple leak to a major malfunction. In this lesson we will study how to logically troubleshoot any technological problem using a systematic approach.

Learning Outcomes:

Develop an understanding of the role of troubleshooting, research and development, invention and innovation, and experimentation in problem solving. (ITEA 10)

• Research and development is a specific problem-solving approach that is used intensively in business and industry to prepare devices and systems for the marketplace. (ITEA 10-I)
• Technological problems must be researched before they can be solved. (ITEA 10-J)
• Not all problems are technological and not every problem can be solved using technology. (ITEA 10-K)
• Many technological problems require a multidisciplinary approach. (ITEA 10-L)

Getting Started

In this course so far, we have explored general problem solving and a technological and engineering approach to solving problems. This lesson explores a variety of other approaches. One method that may work, but is not recommended is presented in the video below.

• Can you identify the problem?
  
• How would you approach solving this problem, differently?
  

Troubleshooting
[http://www.youtube.com/watch?
v=nAgFIbncaEA]

[Alternate ]